XSOL Software - Business Process Mapping and Business Process Automation - Auckland, New Zealand.

Understand, capture and define how your business operates and then automatically publish a wide range of documents with XSOL InOrder – a highly graphical, easy to use desktop software application. Capture all levels of process information interactively using a structured business oriented process language that ensures a high quality result quickly. All information is stored as part of a combined model allowing easy reuse of components and simple maintenance of the processes, whose documents can be regenerated anytime at a moment’s notice.

via www.xsol.com

XSol is an excellent tool to be used in discovery and for presenting to the buyer of the systems a view on what the end solution will do. A business person is much more likely to understand a process flow and envision if it will work or not, than the results of a 2 hour ERP demo or a 100 page proposal. End of the day the system is simply a tool used to conduct the business – it facilitates results, not create them.

Using XSol in presales would be a huge boost to the sales-consulting handover and with sales people being able to start from a library of templates then the ERP vendor's Best Practice is being deloyed even before the sale is made. The experience and knowledge transfer in an ERP implementation is largely in the “how to get things done” anecdotes and instructions passed from consultant to client. Consultants who are good at this coaching get a good rep for knowledge transfer while those who cannot get a rep for being functionaries. With XSol the maps are the repository of the knowledge and puts choices, and power, back to the customer to recognise their own processes, and their potential for change/improvement and then to ask the right questions of the implementation team. For so many years implementation really has been about push from ERP company to client - with XSol and process maps as a starting point it finally can be turned around to clients pulling relevant info from consultants, and in the process really putting the clients back in charge of their own projects.